FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodation, Check In from 3pm, Check Out before midday.
• Is the price per room/apartment or per person?
  Prices are per room.
• Is breakfast included in the price and what type of breakfast?
  Breakfast is not included.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  English, French and Italian.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 7 floors and lifts.
• Are there quiet, private, romantic rooms?
  Yes, all our rooms are very quiet.
• Do the rooms/apartments have a terrace/courtyard?
  No.
• Do the rooms/apartments have a balcony?
  No.
• Do you have non smoking rooms/apartments?
  Yes, there are non smoking rooms.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is a satellite TV in each room.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is a direct dialling telephone in each room.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is air conditioning and it is included in the price.
• Do you have an Internet/E-Mail point in the Property?
  Yes, there is a business centre.
• Is there a swimming pool? When is it open?
  Yes, there is a swimming pool.
• Is parking or garage available?
  Yes, there is a parking available.
• Where can we rent a car?
  At the reception desk.
• Which is the nearest airport?
  El Prat.
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest bus-stop?
  Buses 10, 41 and 71 stop 50 metres away.
• Which is the nearest railway station?
  França Station is within short walking distance.
• Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
  Bogatell (line 4).
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  Yes. Please note that children under 16 years old have the entrance prohibited.
• Are pets welcome?
  No, sorry.
• Is there a restaurant in the Property?
  Yes, there is a very nice restaurant serving Mediterranean cuisine.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes.