FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check In from 2pm, Check Out before midday.
• Is the price per room/apartment or per person?
  The prices are per room and per night.
• Is breakfast included in the price and what type of breakfast?
  The breakfast is not included in the price.
• Can we settle the bill on arrival?
  Yes, you can settle the bill when you prefer.
• Which languages are spoken at the reception?
  We speak Spanish, English, French and Italian.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 7 floors and 2 elevators.
• Are there quiet, private, romantic rooms?
  There are quiet and private rooms.
• Do the rooms/apartments have a terrace/courtyard?
  No, there are no terraces.
• Do the rooms/apartments have a balcony?
  No, there are no balconies.
• Do you have non smoking rooms/apartments?
  Yes, there are 32 non smoking rooms.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, all the rooms have satellite TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, all the rooms have direct dialling telephone.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, all the rooms have air conditioning, it is seasonal with no charge.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we have a business centre with an extra charge and all the rooms have free ADSL connection.
• Is there a swimming pool? When is it open?
  No, there is not.
• Is parking or garage available?
  Yes, we have a parking in the same building..
• Where can we rent a car?
  At the recepction desk.
• Which is the nearest airport?
  The nearest airport is Barcelona el Prat Airport, 12 km away from the hotel.
• Do you have a pickup or shuttle service from and to the airport?
  No, but the aerobus stop Espanya is 300 metres from the hotel.
• Which is the nearest bus-stop?
  Gran Via-Calàbria, just 100 metres from the hotel.
• Which is the nearest railway station?
  The nearest railway station is Sants Estació, just 1 km away from the hotel.
• Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
  The nearest subway stop is Rocafort. You have to take the exit Rocafort ans walk up till Diputació street, turn right and you will find the hotel in the second bloc.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, but there are many around the hotel.
• Are pets welcome?
  No, we don't accept pets.
• Is there a restaurant in the Property?
  No, but there are so many around the hotel.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, and the ADSL connection is free.