FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before 10am. Please let us know in advance what time you intend to check in.
• Is the price per room/apartment or per person?
  Prices are per apartment depending on the number of people.
• Is breakfast included in the price and what type of breakfast?
  Breakfast is not included.
• Is heating included in the price?
  Yes, heating is included.
• Can we settle the bill on arrival?
  Yes, if you want.
• Which languages are spoken at the reception?
  English and French.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  The apartments are all in different floors but all the buildings have a lift.
• Are there quiet, private, romantic rooms?
  Yes, all our apartments are very quiet.
• Are linens and towels provided or do I need to bring my own?
  We provide them.
• Do the rooms/apartments have a terrace/courtyard?
  Some of the apartments have a terrace.
• Do the rooms/apartments have a balcony?
  No, but some of the apartments have a private terrace.
• Do you have non smoking rooms/apartments?
  On request.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is a satellite TV in every apartment.
• Is there a telephone with direct dialling in the rooms/apartments?
  No, there are not.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is air conditioning and it is free of charge.
• Is there a dining room where we could sometimes all dine together?
  Yes, each apartment has its own dining room.
• Do you have an Internet/E-Mail point in the Property?
  No, we do not.
• Is there a swimming pool? When is it open?
  No, there is not.
• Is parking or garage available?
  No, there is not.
• Where can we rent a car?
  Nearby, but we can provide you with the necessary information.
• Which is the nearest airport?
  El Prat.
• Do you have a pickup or shuttle service from and to the airport?
  No, this service is not available.
• Which is the nearest bus-stop?
  Less than 5 minutes walking for all the apartments.
• Which is the nearest railway station?
  Sants or Pl. Catalunya depending on the apartment.
• Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
  The underground is less than 5 minutes walking from all the apartments the stop chages from one to other, please visit the how to reach us page.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  No, sorry.
• Is there a restaurant in the Property?
  No, but there are many nice restaurants nearby and you have a fully equipped kitchen where you can prepare anything you want.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No, you cannot.