FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before midday.
• Is the price per room/apartment or per person?
  Rooms are quoted for Double occupancy. If you are single, you get a reduction.
• Is breakfast included in the price and what type of breakfast?
  No. We do offer buffet breakfast from 7 to 11h from Monday to Sunday. Room Service available from 6 to 1 everyday.
• Can we settle the bill on arrival?
  Yes, you can pay in advance if you wish.
• Which languages are spoken at the reception?
  English, French, Italian, Spanish and Catalan.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 7 floors; 3 lifts.
• Are there quiet, private, romantic rooms?
  Yes. Some of them are looking to a courtyard. All rooms are doubleglazed.
• Do the rooms/apartments have a terrace/courtyard?
  We do have a Garden on the roof.
• Do the rooms/apartments have a balcony?
  Only one room with balcony.
• Do you have non smoking rooms/apartments?
  We have floors all dedicated to smoking and non-smoking.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes. With international channels.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes. All rooms have direct phone and fax numbers.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  All rooms have individual air conditioning control units.
  with no extra charge for it.
• Do you have an Internet/E-Mail point in the Property?
  We offer throughout all the hotel WIFI complimentary.
• Is there a swimming pool? When is it open?
  Not yet.
• Is parking or garage available?
  Yes.
• Where can we rent a car?
  Yes. AVIS, EUROPCAR; HERZ. The main companies have delivery to our hotel.
• Which is the nearest airport?
  Barcelona El Prat International.
• Do you have a pickup or shuttle service from and to the airport?
  There is a bus shuttle from the airport to close-by the hotel.
• Which is the nearest bus-stop?
  Facing the Hotel.
• Which is the nearest railway station?
  Interational Sants Station (5minutes walking distance).
• Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
  Clinic (300meters); Rocafort (200meters).
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  Not yet. But planned to be placed on the roof garden of the hotel.
• Are pets welcome?
  Yes, under request.
• Is there a restaurant in the Property?
  Mezzanine Restaurant. Open from Monday to Friday. Mediterranean contemporary market cuisine.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  In every room isdn internet conection free of charge (RJ45) or using your modem via (RJ11).